User Guide

About payment method

- Credit settlement

Handling card list

Payment timing

It will be automatic withdrawal from your designated account. The date of overdrawal differs depending on your card company.

Your copy

Credit card customers have not been issued.

If the settlement examination error (author NG)

If the credit card payment is not successful for any reason, we will guide you to change the payment method.

Error case

-Card information input error

Expiration date update


The number of payments for your selection mismatch with the contract content

Available limit

Other precautions

※ Only credit cards with the same name as your orderer are available.

※ Depending on the customer's use condition, etc., it may be changed to another settlement method.

There are the number of limits set by the credit card company, the number of division payments, and the minimum payment amount. For more information, please contact your card company directly.

- Cash on delivery (payment at product delivery)

If the product arrives, please receive the product from the delivery staff to exchange it.

※ Please note that cash on delivery fee will be borne by customers.

※ Cash on delivery card payment is not available for business use, corporation and group use.

Delivery fee uniform330Yen (tax included)

-Bank transfer (prepayment)

We will notify the total price by email, so please transfer by preprogating. After payment is confirmed, we will deliver the product promptly. Also, after receiving your order confirmation email, please transfer within one week.

※ Transfer fee will be borne by the customer. Please be forewarned.

In the case of a transfer, the product will be shipped after payment confirmation, so we recommend cash on delivery and credit settlement.

About delivery

- Kuroneko Yamato

Delivery time specification: 8-12 o'clock / 14-16 o'clock / 16-18 o'clock / 18-20 o'clock / 19-21 o'clock delivery destination 10,000 yen (tax included) This shipping fee is free for purchase more than one place .

For orders less than 10,000 yen (tax included), we will see you separately as follows.

Okinawa: 1,300 yen (tax included)

Hokkaido · remote island: 1,600 yen (tax included)

Other prefectures: uniform 11,00 yen (tax included)

-EMS International Speed ​​Mail

The shipping cost is free for purchase more than 100,000 yen (tax included) per one product delivery destination.

We will receive 10,000 yen all over the country for orders less than 100,000 yen (tax included).

The shipping cost is free for purchase more than 100,000 yen (tax included) per one product delivery destination. We will receive 10,000 yen all over the country for orders less than 100,000 yen (tax included).

About returned goods / exchange

We do not accept returns and cancellations by customer's convenience (no size, different from order, image, etc.).

If there is a defective product, please email or call by email or phone within 7 days from the delivery date.

Please note that we can not accept returned goods after 7 days from the delivery date. Please check the product immediately after the product arrives.

-Returning Contact

Click here for inquiries

Tel. 092-821-0457

About gift correspondence


If you would like to have a petto, please check on the cart. Please check the "Gift service" and select the desired otto type. If you do not have the content of the table option, please select "Others" and enter "Certificate: ()" in the remarks column. 

Since the name is included in the product page, please fill out there.

There is a thing that corresponds to Noto depending on the product. If it is not possible to respond, please check it in product information.

Shopping flow

- [1] Please select a product for your purchase.

Please select the product you want from the list of items, and then click the button.

▼ Move to the next screen.

- [2] If you are registered as a member, please log in. (New registration from here)

The login screen will be displayed. Enter your email address and password. If you have new registration, click "Register member" to move to the registration screen.

- [3] Please check your order. It is also possible to change, delete.

Please check your order product, quantity, amount. If you enter your address, you can also check the shipping cost.

- [4] Please enter the information of the destination / orderer.

If you have logged in, the registered information will be reflected.

- [5] Please select a payment method.

Fees about payment will be borne by the customer. Please note.

- [6] Please proceed until the order is completed after confirmation.

If you do not wish to have a name or a name for the choice of Yuto, please fill in the "Remarks column". If you want to save shopping, you can return to the shopping screen from the "Continue Shopping" button.